De-identification

Two engines, one contract. Both are run by Divinci — neither needs a key of your own.

Engine	Vendor	Role	hybrid strategy
presidio	Microsoft Presidio	Default. The more accurate detector	Implements the real mix — pseudonymise some categories, redact others
stanford	Stanford NER	Fallback	Treats hybrid as plain redact

If the configured engine fails at request time, the other is tried. The consequence worth knowing before you rely on it: a release that fails over from Presidio to Stanford changes redaction style mid-incident — safely, in the more conservative direction, but the output looks different.

De-identification fails CLOSED

If neither engine can be reached, messages are rejected with a 503 rather than passed through un-redacted. That is the correct trade for the feature — an assistant that silently stops redacting is worse than one that stops answering — but it means the engines are on the critical path of every message for a release that enables it.

Detectors are tuned for general prose, and your domain may not be

Presidio's default entity set is aggressive, and in specialised corpora it removes terms that are not identifiers at all — in a nutrition corpus, for example, vitamin and compound names and some food terms match its patterns. Always read redacted output from a sample of your own content before enabling it on a live release; the damage is invisible in aggregate metrics.

Removing a chunk is a weak remedy on its own

If PII has already been ingested, deleting the offending chunks moves the needle less than expected, because identifiers recur across a corpus. Treat re-ingestion with de-identification on as the actual fix.

See also

• De-Identification (PII) — configuration, strategies, categories and failure behaviour in full.
• Practice Better connector — the connector that de-identifies before indexing.